Productivity

Macky.ai | AI Chatbot Startup

AI Chatbot

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Project Lead:
Bohdan V.
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Duration:
8 weeks
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Industry:
Artificial Intelligence
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Company stage:
Revenue-generating

A consulting practice engaged us to develop Macky AI, an AI business platform that democratizes access to professional consulting services for small and medium-sized enterprises. The platform leverages advanced AI technology to provide structured, prompt-free business guidance across 55+ categories including HR, operations, strategy, marketing, finance, and IT. Unlike traditional AI tools that require prompt engineering expertise, Macky AI simplifies the user experience by asking no more than three targeted questions to generate comprehensive, actionable outputs tailored to specific business needs.

The solution addresses the significant consulting access gap for SMEs, who often cannot afford traditional consulting services but need professional guidance to navigate business challenges. The platform includes comprehensive user management, subscription handling, administrative controls, and integration capabilities with third-party business tools. Users can generate everything from job descriptions and business processes to marketing plans and financial analyses, with the flexibility to access human consultants for more complex requirements through the same platform.

Client Challenges

SMEs face a critical consulting accessibility problem — they represent over 90% of businesses globally and contribute significantly to GDP, yet traditional consulting services remain prohibitively expensive, especially during challenging economic conditions. The client needed to create a solution that could deliver professional-grade consulting outputs without requiring AI expertise from users, while maintaining the quality and accuracy that businesses expect from human consultants. Additionally, the platform needed to scale across diverse business categories while providing intuitive user experiences for different stakeholder types including individual users, teams, and administrators.

Solutions

We developed a comprehensive web application with a structured, category-based approach to business consulting. The platform features an intuitive dashboard organized into key business domains, with each subcategory containing pre-engineered prompts that translate user inputs into professional consulting outputs. We implemented robust user management systems supporting multiple account types, integrated payment processing for subscription plans, and built administrative tools for content management and user oversight. The solution includes automated user registration, token usage monitoring, and support ticketing systems, all designed to create a seamless experience that bridges AI capabilities with traditional consulting workflows.

Results

Macky AI successfully launched as the first AI business consulting platform from the Middle East, achieving 30% month-over-month growth and widespread adoption among GCC SMEs. The platform has evolved through multiple versions, expanding its database and incorporating user feedback to enhance functionality and user experience. By reducing consulting costs for routine business tasks, Macky AI enables SMEs to access professional guidance while allowing them to redirect resources toward higher-value strategic initiatives. The success led to the development of version 2.0, featuring expanded capabilities, improved AI models, and enhanced integration options, positioning the platform as a leader in AI-augmented consulting services.

3

Project scopes developed

2,000+

Monthly visits at launch

52

AI prompts engineered

Jay Y.

CEO of AI Chatbot Startup

I enjoyed working with Pragmatic and their team. They understood what was expected, were responsive and delivered the project as expected. They kept me up to date during the milestones of the project and promptly revised items that I asked to be adjusted. I recommend working with them!

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